Last Updated: 2028-11-28
Welcome to Navvi! Navvi is a personal healthcare navigation service designed to assist you in managing various aspects of the healthcare system, including insurance, scheduling, and more. These Terms of Service ("Terms") govern your use of Navvi, so please read them carefully before accessing or using our services.
**1. Acceptance of Terms**
By accessing or using Navvi, you affirm that you are of legal age and have the legal capacity to enter into these Terms. If you are using Navvi on behalf of an organization, you represent and warrant that you have the authority to bind that organization, and your acceptance of these Terms will be deemed as the acceptance by that organization.
**2. Description of Navvi**
Navvi is a personal agent that provides assistance in navigating the healthcare system. It helps with tasks such as understanding insurance policies, finding healthcare providers, scheduling appointments, and managing healthcare-related documents.
**3. Privacy and Security**
Protecting your privacy and the security of your information is a top priority for us. Please refer to our Privacy Policy for information on how we collect, use, and disclose your personal information.
**4. Your Responsibilities**
You are responsible for providing accurate and up-to-date information to Navvi. You agree not to use Navvi for any illegal or unauthorized purposes and to comply with all applicable laws and regulations.
**5. Limitation of Liability**
Navvi is designed to assist and provide information, but it does not replace professional advice from healthcare professionals, insurance agents, or legal experts. Navvi is not responsible for any decisions made based on the information provided.
**6. Modifications to Navvi**
We reserve the right to modify or discontinue Navvi at any time without notice. We may also update these Terms from time to time, and any changes will be effective upon posting the updated Terms on our website.
**7. Termination**
We reserve the right to terminate or suspend your access to Navvi at our discretion, without notice and for any reason, including if we believe you have violated these Terms.
**8. Governing Law**
These Terms are governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles.
**9. Consent to SMS Communication**
By using Navvi, you consent to receive SMS (Short Message Service) communications from us. These communications may include informational messages, alerts, and updates related to your use of Navvi, such as appointment reminders, important notifications, and service-related announcements. Standard messaging rates or other charges may apply. You can opt out of receiving SMS communications at any time by following the instructions provided in the messages or by contacting us at support@getnavvi.com. Please note that opting out of SMS communications may impact your ability to receive important updates and notifications from Navvi.
**11. Data and Message Rates**
You acknowledge and agree that your mobile carrier's standard messaging rates and other charges may apply to your use of SMS communications from Navvi. Any questions about these charges should be directed to your mobile carrier.